![]() So, if you have encountered a similar issue and have found a solution, please message me. These steps include unpacking, installing ink cartridges & software. ![]() Going forward from here, I am a bit confused about what to do next. Learn how to setup your HP OfficeJet Pro 8720 All-in-One Printer series. I have also tried resetting the printer to factory settings and I am willing to try this again, but this did not work for me either. However, I believe this application has been discontinued and replaced with Hp Smart since I cannot find a download link doesn't that refer me to the Hp website. I have also looked online for similar scanning issues and it keeps telling me that I need to use the Hp Utility Application. Where, here I am prompted with a message that says, "You cannot use this function because it has been disabled." I have looked throughout the application to look for an option that states that I can enable this. I have used the Hp Smart Application and have gone to > Printer Settings > Advanced Settings > Scan Tab > Scan to Computer. Please allow me to jot down what I have tried to do already. ![]() I am using a Hp OfficeJet 8720 All-in-One Printer on MacOS Big Sur also using the Hp Smart Application. I would like help or advice on how to enable this feature. I am having issues enabling my printer to use the "Scan to Computer" feature. ![]()
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